Takabat17 Privacy Policy – How Your Information Is Kept Safe and Confidential

Takabat17 collects your information for three core reasons only – to provide our services, to meet legal obligations, and to keep your account secure. No information is collected for any other purpose.

When you register, place a bet, or make a payment on Takabat17, certain data is naturally generated. We collect this information primarily to improve your service experience and prevent fraud.

Takabat17 uses the information you provide for the following purposes:

• Account creation & management – the name, number, and email you provide at registration are used to verify your identity.
• Transaction Processing – to ensure deposits and withdrawals are completed accurately.
• KYC Verification – to confirm age and identity and prevent misuse.
• Customer Support – to verify your account details when resolving issues.
• Security Monitoring – to detect unusual login activity or transactions.
• Legal Compliance – to retain records as required by regulatory authorities.

Importantly, even Takabat17 staff cannot view the full details of your payment information. Payment data is stored in tokenized form, with actual account numbers and card details masked at all times.

Payment security is the top priority for users in Bangladesh. When you transact on Takabat17 using your bKash, Nagad, or Rocket number, that number is never stored directly on our servers.

Every payment transaction is processed through a PCI-DSS certified gateway. This means your mobile banking details never reach Takabat17 – they go directly to the payment provider.

When processing a withdrawal, your mobile banking number is verified solely to ensure the funds are sent to the correct account. Your information remains encrypted throughout this process.

Takabat17 does not sell your data – that is our firm policy. However, in limited circumstances, information may be shared with third parties:

• Payment Provider: Only the minimum necessary data is shared with bKash/Nagad/Rocket to process transactions.
• Auditing Body: Information required by the Curaçao eGaming authority to meet licensing conditions.
• Legal Obligations: Providing information in response to valid requests from courts or government authorities.
• Fraud Prevention: Assisting in investigations related to money laundering or other criminal activity.

Your information is not shared with any third party beyond the purposes stated above. No data is sent to advertising networks or marketing companies.

The Takabat17 website uses cookies primarily to keep your login session active and to improve page load speed. There are two types of cookies:

Essential Cookies: These are essential for the website to function properly. They cover things like maintaining your login session and security tokens.

Analytics Cookies: Used to understand which pages are most visited. These cookies do not collect personal information and can be disabled from your browser settings.

As a Takabat17 member, you have the following rights over your personal data:

To exercise any of your rights, email us at support@takabat17.com or reach out via live chat.

When your account is closed, your data is not deleted immediately. Certain information must be retained for a defined period for legal reasons.

• Financial transaction records are retained for 5 years – a requirement under financial regulations.
• KYC documents are retained for up to 3 years after account closure.
• Chat logs and support tickets are retained for 6 months.
• Marketing preferences and consent records are retained for 3 years after account closure.

After the designated period, data is automatically deleted through secure methods. Takabat17 does not retain information beyond what is necessary.

For any privacy-related questions or concerns, please contact our Data Protection Officer.

After a complaint is submitted, we aim to provide an initial response within 3 business days and a resolution within 15 business days. If you are not satisfied with our resolution, you have the right to escalate your complaint directly to the Curaçao eGaming authority.